Winchester customer service

Discussion in 'Shotguns' started by Fowly, Jul 29, 2019.

  1. Fowly

    Fowly

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    Location:
    Bay City, MI
    Ten years ago i bought a Winchester SX3 shotgun. It has a Dura Touch coating over the stock which gives it a non slippery kind of feel to it. The last couple of years however, it has be getting stickier and stickier. I knew that i wasn't suppose to get gun cleaning solvents on it and was very careful not to. I thought i must have used a rag with solvents on it and that was the reason that it was getting stickier. I went skeet shooting yesterday and it got worse so i called Winchester today to see how i could correct it. Turns out that they are having a problem with that finish and told me how to get a pre-paid/insured shipping label. I just need to ship the firearm to them and they will fix or replace the stock with no cost to me. Pretty damn good customer service if you ask me!
     
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  2. Gil Martin

    Gil Martin

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    I like a story with a happy ending. All the best...
    Gil
     
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  3. GIDEON

    GIDEON

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    Winchester is hard to beat. Always have stood behind their products
     
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  4. Fowly

    Fowly

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    Really nice shotgun and i couldn't be happier with their service.