Ten years ago i bought a Winchester SX3 shotgun. It has a Dura Touch coating over the stock which gives it a non slippery kind of feel to it. The last couple of years however, it has be getting stickier and stickier. I knew that i wasn't suppose to get gun cleaning solvents on it and was very careful not to. I thought i must have used a rag with solvents on it and that was the reason that it was getting stickier. I went skeet shooting yesterday and it got worse so i called Winchester today to see how i could correct it. Turns out that they are having a problem with that finish and told me how to get a pre-paid/insured shipping label. I just need to ship the firearm to them and they will fix or replace the stock with no cost to me. Pretty damn good customer service if you ask me!