Shanty Repair Question (sorta)??

[William H Bonney]

I have a very small tear in the canvas on my Otter shanty, so I get on their website and see they sell patch material for $3.95 that you can glue on. I figure thats better than ironing, so I buy it, "online". I submit the order, they send me a confirmation email telling me my order is in and my credit card will be billed, $3.95 right now,, then they will send me a separate statement for the shipping charges, to "ensure the best shipping price for me". Well I get an 8x11 cardboard envelope in the mail a few days later with my patch material and notice the postage was $1.98 via United States Post Office. I figure thats not too bad. Well 2 days later I get a regular envelope with the invoice for my "freight charges",,, $4.00 they charge me!!!!!!! ***??? It cost them, $1.98 to mail it,, Pitney Bowes, on the "stamp", so I know they have a postage machine in their building to mail it,, and they charge me DOUBLE and make a profit on the shipping,,,, IS THIS LEGAL???????????? Or does anyone know anyone they could ask and find out?? Thanks in advance. Before everyone jumps on me for how cheap I am ( 2 bucks),,,, I already know this,, my wife reminds me everyday. :rolleyes:

[lawnguy]

unless they told you one price and charged you another there is nothing you can do. The charges are for shipping and handling. The extra $2.00 is for the guy working the postage machine and the envelope it is in. Shipping alone may be $1.80 or whatever it was but you need to fatcor the compnay has to pay the people that made sure you got what you ordered.

[Burksee]

I'm sure if you look at it again you'll see that the charges are for shipping & "Handling". Common practice when dealing with anything shipped to your door.

You gotta figure there time into the equation as well!

This is a common complaint on E-bay, If its not listed in the ad I alway's find out the "bottom" line for shipping & handling before I submit a bid.

[Ed Stringer]

If you happen to rip it again, go to Joann fabrics get some gortex fabric. Stop by Ace hardware buy some shoe goo. Put it on the fabric and have somebody hold a block of wood while you press the fabric on the other side. It works much better plus you have enought left for years to come.

[William H Bonney]

I thought about the "handling" part,, its just when I saw the Pitney Bowes logo,, I knew all they did was spun around in their chair, ran through the postage machine and chucked it in the out-going mail. :rolleyes: Oh well, there goes 2 bucks down the drain. ;) LOL

[lawnguy]

not down the drain. you got it didn't ya. Just as if you went to a nice resteraunt ordered a nice prime rib for menu price of $6 but then the server let you know that you had to cook it yourself. Cooking fee of $12 applies. Think about it. People don't work for free. That fabric was probably about $.75 but you have to support the people that make it, cut it, sell it, package it, etc etc etc

great example:
ford motor company
it takes 20 man hours to build a mustang (20x's say $22/hr wage = $440)
materials - maybe.... maybe $8000.
sticker price= $20,000.